Frequently Asked Questions

Find answers to common questions about Luna Mart.

Browse our shop, add items to your cart, and proceed to checkout. Fill in your shipping details and confirm your order.

We accept all major credit/debit cards and secure online payment methods.

Orders are typically shipped within 3–5 business days. EU delivery takes 7–14 business days.

Yes! Once your order is shipped, you will receive a tracking number via email and can track it in your account under Orders.

We accept returns within 14 days of delivery for items in their original condition. See our Returns page for details.

All products on Luna Mart are sourced directly from approved Sri Lankan artisans and sellers.